Shipping policy

Shipping Policy

Thank you for shopping with Lady Akar! Please read our shipping policy carefully before placing an order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Destination Shipping Method Estimated Delivery Time
Germany Standard Shipping 3–5 business days
European Union Standard Shipping 5–8 business days
Rest of World Standard Shipping 7–14 business days

Delivery delays can occasionally occur due to customs, weather, or carrier issues outside of our control.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

(Note: adjust the row below to match your actual policy, e.g. if you offer free shipping over a certain amount.)

  • Free standard shipping on all orders over [insert amount]
  • Flat rate of [insert amount] for orders under the threshold

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes

Lady Akar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged or Lost Packages

Lady Akar is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier or our support team directly to file a claim.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order. Lady Akar is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [insert support email] so we can try to correct it before the order ships.

Contact Us

If you have any further questions about your order or our shipping policy, please contact us at [insert support email] or via our Contact page.